To View Your Outstanding Approvals
The Customer Portal enables you to view and action Customer Approval Task(s) that have been forwarded to you.
To view the approval tasks that are awaiting your action, follow these steps:
1. Select the Outstanding Approvals menu option. All the approvals that are awaiting your action are listed on the Approval Summary page.
2. To
action an outstanding approval that has been assigned to you, click
for
the required approval you want to action.
3. Select Approve or Reject for the task you selected.
4. Click Submit. Your task is updated with the approval decision. If you approve the task, this will close the task in infraEnterprise. Approval tasks are generally part of a workflow plan for change. Your approval decision (acceptance or rejection) will determine the next step of the workflow.
Officers
to whom approval tasks have been forwarded cannot view or action
these tasks via the Customer Portal.
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